Support

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HPCC Systems offers support services to give our enterprise customers confidence and peace of mind. We offer support for proof-of-concept, development and production use of HPCC. We also offer professional services to complement our technical support for customers who need hands-on help with installation, configuration, deployment or application design.

Free Documentation and Training Videos
HPCC Systems offers free documentation, training videos, community driven forums, white papers and more. Please visit our community section to quickly get started with the platform and collaborate with the HPCC user community.
Community Forums
Ask questions and get answers in HPCC Systems technical forums, devoted to products and technologies.
Community Issue Tracker
Create new issues and track existing issues related to the source code.
Enterprise Support
An enterprise support contract gives you direct access to our dedicated team of technical support analysts. Not only do we help isolate, identify and fix problems, we can answer questions about the distribution for HPCC and the applications you run on it. Enterprise support premium content includes our knowledge base and support portal, offering Web-based access to information on setting up, running and using your cluster.

Contact Us

email us   Email us
Toll-free   US: 1.877.316.9669
International   Intl: 1.678.694.2200

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