Clienttools Installation on Windows

[Gurman]

Client tools are not running on windows after installation.
Tried version 7.8.12.
Getting the following error message:

"The code execution cannot proceed because MSVRC120.dll was not found. Reinstalling the program may fix this problem." (PFA Err.jpg)

Tried reinstalling multiple times with same issue.

[gsmith]

Thanks for the error report - sounds like a missing dependency on our build server.

As a workaround you could try installing the runtimes from: https://www.microsoft.com/en-us/downloa ... x?id=40784

[ming]

Is there is file vcredist_x86 under c:/Program Files(x86)/HPCCSystems/7.8.12/clienttools/tmp? This is Visual Studio runtime library which should be automatically installed during clienttools installation. You can manually install it again to see if it fixes your problem or not. Let us know

[ming]

I notice the missing library is MSVRC120.dll which is Visual Studio 2013 I remember. It mean the clienttools binary is old not 7.8.12-1. This probably is due to old clienttools binary still in the path but most libraries already uninstalled. For example Windows may copy certain binary to c:/Windows

[Gurman]

Thank you,

Installing rdistributables from https://www.microsoft.com/en-us/downloa ... x?id=40784 fixed the issue.

The .exe at clienttools/tmp did not work as another version of that redistribution product was already installed.

[McPP82]

Yes, discrepancies in the installation path of some binaries due to what Windows automatically decides to do has already caused issues... I've fortunately managed to solve them by myself, but it's still unpleasant.

[ming]

We fixed the dependent library which cause the problem. Check again in latest Clienttools for example 7.8.50+ or 7.10.22+ or 7.12.0+.

[McPP82]

I've checked, the new update solves the problem, thanks for your work!