Fri Dec 03, 2021 1:36 pm
Login Register Lost Password? Contact Us


Logical Files is Blank

Comments or questions specific to the features of ECL Watch

Thu May 28, 2015 2:42 pm Change Time Zone

I am on Alpha_DEV_Thor.

About 5 PM yesterday I needed to go to logical files and they went blank. I am not able to see any logical files. It worked for about five minutes this morning. Then I went to a particular file and then it went blank again.

THis occurs on Chrome, IE, and Waterfox.

Apparently everyone else is fine.

This is driving me crazy. Please assist.
georgeb2d
 
Posts: 93
Joined: Wed Dec 24, 2014 3:36 pm

Mon Jun 01, 2015 2:24 pm Change Time Zone

What ECL watch version are you using? 4.x or 5.x?
If you are using the 5.x version, try Browsing Logical Files from the Legacy ECL Watch.

I just tested it, and although I saw a delay in Loading, the files eventually did display.

Regards,

Bob
bforeman
Community Advisory Board Member
Community Advisory Board Member
 
Posts: 1005
Joined: Wed Jun 29, 2011 7:13 pm

Mon Jun 01, 2015 2:38 pm Change Time Zone

It seems to be peculiar to my login. My login has been deleted and restored. Still no change.
georgeb2d
 
Posts: 93
Joined: Wed Dec 24, 2014 3:36 pm

Mon Jun 01, 2015 3:11 pm Change Time Zone

Does it happen when you login on another computer, or just yours?
rtaylor
Community Advisory Board Member
Community Advisory Board Member
 
Posts: 1606
Joined: Wed Oct 26, 2011 7:40 pm

Mon Jun 01, 2015 3:21 pm Change Time Zone

I just tried another computer. Same result. I was able to go to legacy and get the file list.
georgeb2d
 
Posts: 93
Joined: Wed Dec 24, 2014 3:36 pm

Mon Jun 01, 2015 4:53 pm Change Time Zone

I'm glad at least you can see files in the Legacy ECL Watch.

Try clearing your cache on your browser (i.e., F5)- that worked for some of my students in the classroom.

Regards,

Bob
bforeman
Community Advisory Board Member
Community Advisory Board Member
 
Posts: 1005
Joined: Wed Jun 29, 2011 7:13 pm

Mon Jun 01, 2015 5:28 pm Change Time Zone

No change. Thanks for the suggestion.
georgeb2d
 
Posts: 93
Joined: Wed Dec 24, 2014 3:36 pm

Mon Jun 01, 2015 5:31 pm Change Time Zone

One of our guys wants to look at your screen on Lync. Can you please give us your full name so he can contact you?

Thanks,

Richard
rtaylor
Community Advisory Board Member
Community Advisory Board Member
 
Posts: 1606
Joined: Wed Oct 26, 2011 7:40 pm

Mon Jun 01, 2015 5:32 pm Change Time Zone

Baggett, Don
georgeb2d
 
Posts: 93
Joined: Wed Dec 24, 2014 3:36 pm


Return to ECL Watch

Who is online

Users browsing this forum: No registered users and 1 guest

cron