Logical Files is Blank
Thu May 28, 2015 2:42 pm 
I am on Alpha_DEV_Thor.
About 5 PM yesterday I needed to go to logical files and they went blank. I am not able to see any logical files. It worked for about five minutes this morning. Then I went to a particular file and then it went blank again.
THis occurs on Chrome, IE, and Waterfox.
Apparently everyone else is fine.
This is driving me crazy. Please assist.
About 5 PM yesterday I needed to go to logical files and they went blank. I am not able to see any logical files. It worked for about five minutes this morning. Then I went to a particular file and then it went blank again.
THis occurs on Chrome, IE, and Waterfox.
Apparently everyone else is fine.
This is driving me crazy. Please assist.
- georgeb2d
- Posts: 93
- Joined: Wed Dec 24, 2014 3:36 pm
Mon Jun 01, 2015 2:24 pm
What ECL watch version are you using? 4.x or 5.x?
If you are using the 5.x version, try Browsing Logical Files from the Legacy ECL Watch.
I just tested it, and although I saw a delay in Loading, the files eventually did display.
Regards,
Bob
If you are using the 5.x version, try Browsing Logical Files from the Legacy ECL Watch.
I just tested it, and although I saw a delay in Loading, the files eventually did display.
Regards,
Bob
- bforeman
- Community Advisory Board Member
- Posts: 1006
- Joined: Wed Jun 29, 2011 7:13 pm
Mon Jun 01, 2015 2:38 pm
It seems to be peculiar to my login. My login has been deleted and restored. Still no change.
- georgeb2d
- Posts: 93
- Joined: Wed Dec 24, 2014 3:36 pm
Mon Jun 01, 2015 3:11 pm
Does it happen when you login on another computer, or just yours?
- rtaylor
- Community Advisory Board Member
- Posts: 1619
- Joined: Wed Oct 26, 2011 7:40 pm
Mon Jun 01, 2015 3:21 pm
I just tried another computer. Same result. I was able to go to legacy and get the file list.
- georgeb2d
- Posts: 93
- Joined: Wed Dec 24, 2014 3:36 pm
Mon Jun 01, 2015 4:53 pm
I'm glad at least you can see files in the Legacy ECL Watch.
Try clearing your cache on your browser (i.e., F5)- that worked for some of my students in the classroom.
Regards,
Bob
Try clearing your cache on your browser (i.e., F5)- that worked for some of my students in the classroom.
Regards,
Bob
- bforeman
- Community Advisory Board Member
- Posts: 1006
- Joined: Wed Jun 29, 2011 7:13 pm
Mon Jun 01, 2015 5:31 pm
One of our guys wants to look at your screen on Lync. Can you please give us your full name so he can contact you?
Thanks,
Richard
Thanks,
Richard
- rtaylor
- Community Advisory Board Member
- Posts: 1619
- Joined: Wed Oct 26, 2011 7:40 pm
9 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 1 guest