Unable to use ECLIDE

Fri Oct 16, 2020 5:20 pm

Hi,

I installed ECLIDE version 7.12.0 in my computer but I am not able to log into Dev and prod.It keeps showing : 1003: unable to communicate with server or a problem caused the program to stop working correctly.
I checked ECLIDE server and complier settings for DEV and PROD, they all seem correct.
I can use the same userid and password to log into DEV and PROD HPCC through browser .

I will be very appreciate if someone can help me solve the issue.

Thanks.
Lisa

Tue Oct 20, 2020 4:52 pm

Lisa,

If you're working from home then you need to be on VPN to get to the appropriate environment.

HTH,

Richard

Tue Oct 20, 2020 5:02 pm

I do use VPN everyday and login ECLIDE through VPN but it did not work.

Thanks,
Lisa

Tue Oct 20, 2020 9:09 pm

Hi Richard,

With help from some other colleagues, I am able to log into DEV and PROD now.

Thanks.
Lisa