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Unable to Open ECL IDE

Topics specific to the use of the ECL IDE

Mon Sep 14, 2015 5:14 pm Change Time Zone

My ECL IDE got crashed when I re-submitted the code in a builder window.

I get the below error when I try to re-open the ECL IDE.

It says: Exception Reason:
ECLIDE.exe caused ACCESS_VIOLATION in module "C:\Program Files (x86)\HPCCSystems\5.2.4\eclide\bin\mfc100u.dll" at 0023:50E665A8.

I've tried to re-install the latest version also the old versions probably like 6 times. Re-booted thrice. Took the help desk support. I get the same error. It asks me to submit the bug, but when I do that, it says "can't send error report to the Server".

Thanks!
raghpr01
 
Posts: 4
Joined: Mon Sep 14, 2015 4:59 pm

Mon Sep 14, 2015 6:07 pm Change Time Zone

I get a different error now when I uninstalled and reinstalled. Below is the error:
ECLIDE.exe caused ACCESS_VIOLATION at 0023:00C2F718

However, my ecl watch works fine with no issues.

I tried my user id on my colleagues computer and I can log in too. It must be something about the configuration on my computer.
raghpr01
 
Posts: 4
Joined: Mon Sep 14, 2015 4:59 pm

Tue Sep 15, 2015 5:11 am Change Time Zone

If you are having continual issues logging in, you can try the following steps to create a "clean" startup (try 1 first, then 2 if needed):

1. On the login window. Select preferences and press “New” and re-enter the server information under a new configuration name.
2. Open regedit and delete (or rename) the following key: HKEY_CURRENT_USER\Software\HPCC Systems.

If the above does not help, please let me know along with any further information that could help to track down the issue.
gsmith
 
Posts: 290
Joined: Thu May 12, 2011 9:40 am

Tue Sep 15, 2015 1:31 pm Change Time Zone

Thank you. Will do that now.
raghpr01
 
Posts: 4
Joined: Mon Sep 14, 2015 4:59 pm

Tue Sep 15, 2015 6:55 pm Change Time Zone

Thank You Smith. It worked.
raghpr01
 
Posts: 4
Joined: Mon Sep 14, 2015 4:59 pm


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